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Job description
A customer advisor role at a Santander bank branch in Würzburg, focusing on comprehensive financial consulting, customer relationship management, and product recommendations across investment, credit, and banking services. The role requires strong interpersonal skills, commercial training, and a passion for customer-centric financial solutions.
Primary responsibilities include conducting comprehensive needs and potential analyses for customers, providing personalized financial advice across investment, credit, account, card, and pension products, developing and maintaining long-term customer relationships through proactive customer engagement and targeted product recommendations.
Candidates must have a commercial education, preferably in banking (e.g., bank professional certification), with experience or willingness to learn specific financial product domains. Strong teamwork skills, customer service orientation, and a talent for understanding individual client needs are essential. Candidates should demonstrate an aptitude for sales, customer analysis, and financial product placement.
Santander offers a competitive compensation package including a secure workplace with career development opportunities, comprehensive onboarding, extensive training programs, attractive work-life balance with over 6 weeks of annual leave, performance-based bonuses, company pension schemes, additional benefits like gym passes, health vouchers, and potential study fee support in a supportive, inclusive work environment.
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