A digital credit consulting role at Santander in Germany, focusing on telephone customer advisory services for credit and financial products. The role requires strong communication skills, technological proficiency, and a passion for customer relationship management in the banking sector.
Primary responsibilities include providing telephone consultations to existing and potential customers, offering comprehensive advice on online credit, financing, card, and pension products, creating personalized solution proposals using the latest technologies, and independently managing customer interactions to build long-term relationships.
Required skills include a commercial/business education background or professional consulting experience, strong telephonic customer service expertise, demonstrated sales motivation, technological adaptability, and the ability to work independently while maintaining a team-oriented approach. Candidates should possess a proactive mindset and capability to build and nurture customer relationships.
The role offers competitive compensation including annual special payments, variable salary components, company pension schemes, flexible working hours, mobile work options, over 6 weeks of annual leave, comprehensive corporate benefits including parking, health subsidies, job tickets, and opportunities for professional development in a growth-oriented international banking environment.
