Primary responsibilities include providing comprehensive customer service support, managing administrative tasks related to customer interactions, processing customer requests, and ensuring high-quality service delivery across various communication channels.
Required experience involves strong organizational skills, proficiency in administrative procedures, excellent communication abilities, and the capability to handle complex customer service scenarios with professionalism and efficiency. Candidates should have relevant professional experience in customer service or administrative roles.
The role offers an opportunity to work with a global banking organization, develop professional skills in customer service management, gain exposure to banking processes, and contribute to Santander's mission of innovating and providing exceptional customer experiences.
