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Job description
A Product Owner role at Santander focused on driving digital innovation in customer relationship management (CRM). The role requires leading product development, managing stakeholder expectations, and contributing to transformative digital banking solutions.
Primary responsibilities include developing and maintaining the CRM product roadmap, collaborating with cross-functional teams to define product requirements, prioritizing backlog items, and ensuring alignment with strategic business objectives. The role involves continuous product improvement, conducting user research, and translating business needs into technical specifications.
Required experience includes strong product management background in digital banking or financial technology, proven track record of successfully delivering complex software products, deep understanding of agile methodologies, and demonstrated ability to work effectively in collaborative environments. Technical skills should encompass comprehensive knowledge of CRM systems, product development lifecycle, and data-driven decision making.
The role offers competitive compensation, opportunity to work with a global financial institution committed to digital transformation, professional growth potential, exposure to cutting-edge banking technologies, and a chance to make significant impact on customer experience and technological innovation within a dynamic, forward-thinking organization.
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