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Job description
Santander is seeking a Field Service Coordination Specialist to support their operational teams. This role involves managing and coordinating field service activities, ensuring efficient service delivery and customer satisfaction. The ideal candidate will have strong organizational and communication skills and be able to work in a dynamic banking environment.
Primary responsibilities include managing field service coordination processes, scheduling and dispatching service technicians, maintaining service quality standards, tracking service requests, and ensuring timely resolution of technical issues across different operational units.
Required experience includes proven experience in field service coordination, strong knowledge of service management principles, proficiency in coordination and scheduling software, excellent communication skills, and the ability to work effectively in a team-oriented environment with attention to detail.
The role offers competitive compensation, opportunities for professional development within a global banking organization, exposure to advanced technological systems, comprehensive benefits package, and the chance to contribute to Santander's mission of providing innovative financial services.
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