Primary responsibilities include building and maintaining an independent workshop network for active damage management, developing automotive insurance products with comprehensive risk coverage, negotiating conditions with workshops and insurance companies, defining and monitoring service level agreements, overseeing profitability in the damage area, and collaboratively managing adjacent departments like damage management.
The role requires a completed professional training with several years of experience in vehicle damage processing, leasing, fleet management, and damage control. Candidates must demonstrate excellent communication skills, strong customer understanding, knowledge of vehicle market insurance services, service orientation, team skills, IT understanding, high personal drive, flexibility, negotiation expertise, and proficiency in English.
Santander offers a comprehensive package including long-term career perspectives in a growth-oriented international company, excellent team spirit, extensive onboarding, multiple training opportunities, flexible working hours, mobile work options, over 6 weeks of annual leave, competitive compensation, pension plans, additional benefits like gym passes, job ticket subsidies, health vouchers, and a fair, inclusive work environment supporting part-time and disabled applicants.