Société Générale Assurances is seeking a Customer Relations Advisor specializing in Provident Insurance in Orléans. The role involves supporting clients and partner banking networks through various communication channels, developing client portfolios, and handling back-office operations.
Primary responsibilities include answering client inquiries via phone, mail, and email, developing and maintaining client relationships, performing back-office operations, and managing client complaints within the insurance domain.
Ideal candidates have a Bac+2/3 or Bac+4/5 with successful customer relations experience, preferably in banking, insurance, or mutual insurance sectors. Key skills include excellent communication, active listening, strong written and verbal skills, regulatory compliance knowledge, and adaptability.
The company offers a comprehensive integration and training program of 6-8 weeks, competitive annual gross salary starting at €28,200, variable bonuses, profit sharing, group savings plan, social benefits including meal vouchers, health insurance, and potential internal mobility opportunities within the group.
