A remote banking advisor role at Société Générale in Lille, France. You will provide customer support, offer personalized banking products, and assist clients via phone and email. Ideal for candidates with banking or customer service experience and a diploma between Bac and Bac+3.
Primary responsibilities include welcoming and processing customer requests, providing personalized banking advice on payment methods, consumer credit, savings, and insurance products, guiding clients through digital solutions, and participating in commercial development.
Required experience includes being positive, adaptable to different client profiles, having excellent listening and empathy skills, comfort with digital technologies, and a diploma ranging from Bac to Bac+3 or previous banking/customer service experience. Candidates should be team-oriented and capable of providing excellent customer support.
The role offers comprehensive training with theoretical and practical learning, personalized support within a supportive team environment. Benefits include competitive fixed salary, potential for career progression, flexible telework, performance bonus, additional leave days, restaurant tickets, transportation cost support, preferential banking and insurance conditions, and an inclusive workplace committed to diversity.
