A remote banking advisor role at Société Générale in Lyon, offering comprehensive customer support via phone and email. The ideal candidate will provide personalized banking services, assist clients with digital solutions, and contribute to commercial development while working in a collaborative team environment.
As a remote banking advisor, you will be responsible for handling client requests, providing comprehensive customer support across various banking services including payment methods, consumer credit, savings, and insurance products. Your primary responsibilities include welcoming and processing client inquiries, offering personalized banking solutions, and guiding customers through digital platforms.
The ideal candidate will have excellent communication skills, adaptability, and a customer-centric approach. You should be comfortable with digital technologies, possess strong interpersonal skills, and have a professional background in banking or customer relations. A diploma ranging from high school to bachelor's level is preferred, with prior experience in banking or customer service being advantageous.
Société Générale offers an attractive compensation package including competitive fixed salary, variable compensation, flexible work arrangements, additional leave, employee benefits, restaurant vouchers, and opportunities for professional growth. The role provides a supportive team environment with opportunities for skill development and career progression within the banking sector.
