As a Lead Operations Officer, your primary responsibilities include executing complex transactions accurately, monitoring daily workflow, providing operational support, and ensuring adherence to service level agreements. You will investigate process exceptions, validate transaction information, and support partners with incoming transactions across various operational functions.
Candidates must possess an undergraduate degree or 3+ years of relevant experience in banking operations. Essential skills include advanced knowledge of operational functions, regulatory requirements, risk management, and the ability to work within broad parameters involving multiple systems and jurisdictions. Strong analytical capabilities, critical thinking, and the capacity to provide process guidance are crucial for success in this role.
TD offers a comprehensive total rewards package including competitive base salary, health and well-being benefits, medical coverage, paid time off, career development opportunities, and a supportive work environment. The bank is committed to colleague growth, providing regular development conversations, online learning platforms, mentorship programs, and opportunities to unlock future career potential within the organization.
