As a Technology Major Incident Manager, primary responsibilities include coordinating incident and problem resolution with technology and business stakeholders, preparing DORA regulatory information for P1/P2 incidents, assessing major incident thresholds, and ensuring timely regulatory notifications within 24 hours of qualifying incidents.
The role requires a minimum of 3 years of experience in Incident Management, proficient knowledge of IT concepts, excellent communication skills, and the ability to work with cross-functional teams. Candidates must have an undergraduate degree or technical certificate, with strong capabilities in creating presentations, understanding IT infrastructure, and communicating technical concepts effectively.
TD Bank offers a comprehensive total rewards package including competitive salary, health and well-being benefits, career development opportunities, and a supportive inclusive work environment. The organization is committed to professional growth, providing regular development conversations, online learning platforms, and mentorship programs to help colleagues unlock their potential and advance their careers.
